Return & Refund Policy

Return & Refund Policy

Welcome to Hara Agro Centre. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We offer a 7-day return policy from the date of delivery.

To be eligible for a return:

  • The product must be unused and in its original condition.
  • The product must be returned in its original packaging with all accessories, labels, and invoices.
  • A return request must be submitted within 7 days of receiving the order.
  • Proof of purchase is required for all returns.

Non-Returnable Items

The following items are not eligible for return:

  • Products that have been used, damaged, or altered after delivery.
  • Customized or special-order products.
  • Items marked as non-returnable at the time of purchase.

Return Process

To request a return, please contact our customer support team with:

  • Order Number
  • Product Name
  • Reason for Return
  • Photos of the product (if damaged, defective, or incorrect)

After reviewing your request, we will provide further instructions regarding the return process.

Refund Policy

Once the returned product is received and inspected, we will notify you of the refund status.

If your refund is approved:

  • The refund will be processed within 2 to 3 working days.
  • The amount will be credited through the same payment method used for the original transaction.
  • Processing times may vary depending on your bank or payment provider.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by providing clear photographs and order details. We will investigate the issue and arrange a replacement or refund where applicable.

Order Cancellation

Orders may be canceled before they are shipped. Once an order has been dispatched, cancellation requests may not be accepted.

Contact Information

For any questions regarding returns, refunds, or cancellations, please contact:

Hara Agro Centre
Email: haraseeds.marketing@gmail.com
Phone: 82830-98789
Address: Hara Agro Centre | Nursery and Seeds Store Ludhiana

We appreciate your trust in Hara Agro Centre and are committed to ensuring a fair, transparent, and customer-friendly shopping experience.