Privacy Policy

Welcome to Hara Agro Centre. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Shopify-powered store and purchase our products, including Garden Pots, Garden Tools, Vegetable Seeds, and Flower Seeds.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information (processed securely through payment gateways)
Order History

Technical Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Pages Visited and Time Spent on Site

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Deliver products and services.
Provide customer support.
Send order confirmations and shipping updates.
Improve website performance and user experience.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Send promotional offers and marketing communications (with your consent where required).

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences.
Maintain your shopping cart.
Analyze website traffic.
Improve website functionality.
Deliver relevant advertisements.

You can control or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Meta Pixel

We use Meta Pixel (Facebook Pixel) to understand how visitors interact with our website and to measure the effectiveness of our advertising campaigns.

Meta Pixel may collect information such as:

Pages viewed
Products viewed
Purchases made
Device and browser information

This information helps us provide relevant advertisements on Meta platforms, including Facebook and Instagram.

5. Google Analytics

We use Google Analytics to analyze website traffic and improve user experience.

Google Analytics may collect:

Website usage data
Device information
Geographic location (approximate)
Traffic sources
User behavior on our website

This information is aggregated and helps us understand customer preferences and improve our services.

6. Payment Gateways

Payments on our website are processed through trusted third-party payment providers.

We do not store your complete credit card, debit card, UPI, or banking information on our servers.

Payment providers may collect and process payment-related information according to their own privacy policies and security standards.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Shipping and logistics partners
Payment gateway providers
Marketing and analytics service providers
Legal authorities when required by law
Shopify and its authorized service providers for store operations

All third-party partners are expected to handle your information securely and responsibly.

8. Data Protection and Security

We take reasonable security measures to protect your personal information from:

Unauthorized access
Misuse
Disclosure
Alteration
Loss or destruction

While we strive to protect your information, no online transmission or storage method can be guaranteed to be 100% secure.

9. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Meet legal and tax requirements
Resolve disputes
Enforce our policies

When information is no longer required, it is securely deleted or anonymized.

10. Your Rights

You may request to:

Access your personal information.
Correct inaccurate information.
Update your account details.
Delete your personal information where legally permitted.
Withdraw marketing consent at any time.

To exercise these rights, please contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies before sharing personal information.

12. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

Any updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Hara Agro Centre
Email: haraseeds.marketing@gmail.com
Phone: 82830-98789
Address: Hara Agro Centre | Nursery and Seeds Store Ludhiana

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.